Campaign Operations
Executing on goals in all phases of the marketing funnel.

We help big brands to optimize conversion rates. By combining traditional campaign operations with advanced customer- and performance analytics your customers get a personalised journey across all phases of the sales process.

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What we do in Campaign Operations

A one-stop-shop for measurably better outcomes.

The way we see it, Campaign Operations is all about achieving higher returns by optimizing the entire customer journey end-to-end. We help you to streamline all phases of the journey from assessment, strategy and design, to deployment, campaign execution, reporting and analytics.

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Campaign Execution

Supporting and supplementing your campaign operation teams with industry-domain experts to manage true end-to-end campaign execution across all phases and all channels.

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Campaign Consulting

Recommending on what strategies to adopt to achieve results on our mutually defined pre-set KPIs and then implementing via a standardized Best-of-Breed process.

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Analytics Reporting

Measuring marketing performance and deliver full, near-real-time, reports on complete campaign performance and analysis.

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Tech Analysis

Analyzing your own technology stack to establish seamless data flow and connections across all platforms and tools, recommending and implementing new integrations.

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How we do it in Campaign Operations

End-to-end from customer intelligence to campaign optimization.

1. Customer Analytics

We provide you with customer intelligence to enable customer- centric campaigns.

2. Campaign Management

We deliver omni-channel campaign experience through a blend of platform expertise and technology enablers.

3. Campaign Insights

We derive actionable insights and set up intuitive dashboards on campaign performance.

4. Optimization

We establish a feedback loop powered by analytics to improve campaign performance.

The eClerx X-factor

- our people

With 21 years in the business of marketing technology we've learned a thing or two. And while we've always been on the leading edge of remarkable technological developments, we know from experience that what matters most is people.

That's why we always offer our customers to be onshore, close at hand. And that's why every business agreement or project we deliver is customized for maximum agility and flexibility. This overall approach allows individuals and teams to quickly adapt to changing circumstances and requirements, and more importantly, it invariably leads to better business outcomes.

Devesh Nanda
Client engagement manager,
eClerx Digital

Delivering superior customer experiences and better business outcomes

Three main drivers stand out in our capability to deliver state-of-the-art services and projects to our customers around the world in a variety of industries. Though each component on their own is not unique to the business, we dare say that the

Our driving service components and accelerators:

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Tech and Tools

Through 20+ proprietary technologies, automations and integrations, we can cost- efficiently improve productivity, optimize processes and increase conversion rates. Learn more about our Tech & Tools.

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Operational capabilities

We offer broad and deep operational capabilities by our documented domain experience and all-around tech skill-set. And, opf course, the vast operational capacity in manpower to back it up.

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Experts & advisory

With 100+ in-market- and industry consultant subject-matter experts and senior advisory consultants we can assist in both strategic and tactical aspects of campaign management across all channels.

"A true competitive advantage is gained when a well-constructed Product Data Management practice is employed, evidenced by improved website search and navigation, effective merchandising, quicker time-to-market, and differentiation in the user experience. Our team is experienced across various industries from product line management and data engineering to master data management and product catalog and SKU setup."

Mangesh Mehetare
Associate Principal in Digital Operations, MDM

Get in touch

Learn more about how we can help you leverage your data in the Industry and manufacturing space.

Ready to accelerate
your digital growth?

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VANCOUVER SAN FRANCISCO FAYETTEVILLE PHILADELPHIA NEW YORK TORONTO BOSTON ATLANTA AMSTERDAM HAMBURG MILAN VERONA LONDON DUBLIN PARIS CHANDIGARH GURUGRAM MUMBAI PUNE COIMBATORE MANILA PHUKET SINGAPORE SYDNEY MELBOURNE CHICAGO