Campaign Operations
Executing on goals in all phases of the marketing funnel.
We help big brands to optimize conversion rates. By combining traditional campaign operations with advanced customer- and performance analytics your customers get a personalised journey across all phases of the sales process.
What we do in Campaign Operations
A one-stop-shop for measurably better outcomes.
The way we see it, Campaign Operations is all about achieving higher returns by optimizing the entire customer journey end-to-end. We help you to streamline all phases of the journey from assessment, strategy and design, to deployment, campaign execution, reporting and analytics.
Campaign Execution
Supporting and supplementing your campaign operation teams with industry-domain experts to manage true end-to-end campaign execution across all phases and all channels.
Campaign Consulting
Recommending on what strategies to adopt to achieve results on our mutually defined pre-set KPIs and then implementing via a standardized Best-of-Breed process.
Analytics Reporting
Measuring marketing performance and deliver full, near-real-time, reports on complete campaign performance and analysis.
Tech Analysis
Analyzing your own technology stack to establish seamless data flow and connections across all platforms and tools, recommending and implementing new integrations.
How we do it in Campaign Operations
End-to-end from customer intelligence to campaign optimization.
1. Customer Analytics
We provide you with customer intelligence to enable customer- centric campaigns.
2. Campaign Management
We deliver omni-channel campaign experience through a blend of platform expertise and technology enablers.
3. Campaign Insights
We derive actionable insights and set up intuitive dashboards on campaign performance.
4. Optimization
We establish a feedback loop powered by analytics to improve campaign performance.
The eClerx X-factor
- our people
With 21 years in the business of marketing technology we've learned a thing or two. And while we've always been on the leading edge of remarkable technological developments, we know from experience that what matters most is people.
That's why we always offer our customers to be onshore, close at hand. And that's why every business agreement or project we deliver is customized for maximum agility and flexibility. This overall approach allows individuals and teams to quickly adapt to changing circumstances and requirements, and more importantly, it invariably leads to better business outcomes.
Devesh Nanda
Client engagement manager,
eClerx Digital
Delivering superior customer experiences and better business outcomes
Three main drivers stand out in our capability to deliver state-of-the-art services and projects to our customers around the world in a variety of industries. Though each component on their own is not unique to the business, we dare say that the
Our driving service components and accelerators:
Tech and Tools
Through 20+ proprietary technologies, automations and integrations, we can cost- efficiently improve productivity, optimize processes and increase conversion rates. Learn more about our Tech & Tools.
Operational capabilities
We offer broad and deep operational capabilities by our documented domain experience and all-around tech skill-set. And, opf course, the vast operational capacity in manpower to back it up.
Experts & advisory
With 100+ in-market- and industry consultant subject-matter experts and senior advisory consultants we can assist in both strategic and tactical aspects of campaign management across all channels.
Get in touch
Learn more about how we can help you leverage your data in the Industry and manufacturing space.
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